Privacy Policy
Introduction
MTN Tech ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We are based in Alberta, Canada, and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).
Information We Collect & Information You Provide to Us
We collect information that you voluntarily provide when you:
Contact us through our website forms, email, or phone
Request a quote or consultation for our services
Subscribe to our newsletter or marketing communications
Create an account or use our client portal
Engage our services for website design, management systems, automation, cybersecurity, or other offerings
This information may include:
Name and business name
Email address and phone number
Business address
Industry and business size
Service requirements and project details
Payment and billing information
Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect:
Device information: IP address, browser type, operating system
Usage data: Pages visited, time spent on pages, links clicked
Location data: General geographic location based on IP address
Cookies and tracking technologies: See our Cookie Policy below
Information from Third Parties
How We Use Your Information
We use your information for the following purposes:
Service Providers
Business Operations
Marketing and Communications
Legal Obligations
Information from Third Parties
How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers
Third-party vendors who help us operate our business, including:
Web hosting providers
Payment processors
Email marketing platforms
Cloud storage services
Analytics providers
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Legal Requirements
We may disclose information when required by law or to:
Comply with legal processes
Protect our rights and property
Prevent fraud or security threats
Protect the safety of our users or the public
With Your Consent
We may share information for other purposes with your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
When your information is no longer needed, we will securely delete or anonymize it.
Data Security
Encryption: SSL/TLS encryption for data transmission
Access controls: Limited access to personal information
Secure storage: Protected servers and databases
Regular security audits: Ongoing monitoring and testing
Employee training: Privacy and security awareness programs
Data Retention
We retain your personal information for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal obligations (typically 7 years for business records)
Resolve disputes and enforce agreements
Maintain business records and client history
Your Rights and Choices
Under Canadian privacy laws, you have the right to:
To exercise these rights, please contact us: info@moretime.pro We will respond to your request within 30 days.
Access and Correction
Request access to your personal information
Request corrections to inaccurate or incomplete data
Withdrawal of Consent
Unsubscribe from marketing emails at any time
Opt out of certain data collection practices
Data Portability
Request a copy of your information in a structured format
Deletion
Request deletion of your personal information (subject to legal retention requirements)
Objection
Object to certain uses of your information
Cookies and Tracking Technologies
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
Our website uses cookies and similar technologies to:
Remember your preferences and settings
Understand how you use our website
Improve website performance and functionality
Deliver relevant content and advertisements
Types of Cookies We Use
Essential cookies: Necessary for website functionality
Analytics cookies: Help us understand user behavior (e.g., Google Analytics)
Marketing cookies: Used to deliver relevant advertisements
Preference cookies: Remember your settings and choices
Third-Party Services
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: info@moretime.pro
Google Analytics
We use Google Analytics to understand website usage. Google may collect and process data according to their privacy policy. You can opt out using the Google Analytics Opt-out Browser Add-on.
Social Media
Our website may include links to social media platforms. We are not responsible for the privacy practices of these third-party sites.
Payment Processors
We use secure third-party payment processors. Your payment information is processed according to their privacy policies and PCI-DSS standards.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
International Data Transfers
While we primarily serve clients in Alberta, your information may be stored or processed outside of Canada by our service providers. We ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
Posting the updated policy on our website
Updating the "Last Updated" date
Sending email notifications for material changes (if applicable)
Your continued use of our services after changes indicates acceptance of the updated policy.
Complaints
If you believe we have not complied with Canadian privacy laws, you may file a complaint with:
Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
Phone: 1-800-282-1376
Office of the Information and Privacy Commissioner of Alberta
Website: www.oipc.ab.ca
Phone: 1-888-878-4044