Privacy Policy

MTN Tech
Effective Date: October 14, 2025
Last Updated: October 14, 2025

Introduction

MTN Tech ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are based in Alberta, Canada, and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you:

• Contact us through our website forms, email, or phone

• Request a quote or consultation for our services

• Subscribe to our newsletter or marketing communications

• Create an account or use our client portal

• Engage our services for website design, management systems, automation, cybersecurity, or other offerings

This information may include:

• Name and business name

• Email address and phone number

• Business address

• Industry and business size

• Service requirements and project details

• Payment and billing information

• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information: IP address, browser type, operating system

• Usage data: Pages visited, time spent on pages, links clicked

• Location data: General geographic location based on IP address

• Cookies and tracking technologies: See our Cookie Policy below

Information from Third Parties

We may receive information about you from:

• Analytics providers (e.g., Google Analytics)

• Social media platforms if you interact with our content

• Business partners or referral sources

• Public databases for business verification purposes

How We Use Your Information

We use your information for the following purposes:

Service Delivery

• Provide, maintain, and improve our services

• Process your requests and transactions

• Create and manage your client account

• Communicate about projects and deliverables

• Provide customer support and technical assistance

Business Operations

• Process payments and manage billing

• Send administrative information and updates

• Maintain records for legal and compliance purposes

• Protect against fraud and unauthorized access

Marketing and Communications

• Send newsletters and promotional materials (with your consent)

• Provide information about our services

• Conduct market research and analyze trends

• Improve our website and user experience

Legal Obligations

• Comply with applicable laws and regulations

• Respond to legal requests and prevent harm

• Enforce our terms and conditions

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

Third-party vendors who help us operate our business, including:

• Web hosting providers

• Payment processors

• Email marketing platforms

• Cloud storage services

• Analytics providers

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes

• Protect our rights and property

• Prevent fraud or security threats

• Protect the safety of our users or the public

With Your Consent

We may share information for other purposes with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption: SSL/TLS encryption for data transmission

• Access controls: Limited access to personal information

• Secure storage: Protected servers and databases

• Regular security audits: Ongoing monitoring and testing

• Employee training: Privacy and security awareness programs

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal obligations (typically 7 years for business records)

• Resolve disputes and enforce agreements

• Maintain business records and client history

When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Under Canadian privacy laws, you have the right to:

Access and Correction

• Request access to your personal information

• Request corrections to inaccurate or incomplete data

Withdrawal of Consent

• Unsubscribe from marketing emails at any time

• Opt out of certain data collection practices

Data Portability

• Request a copy of your information in a structured format

Deletion

• Request deletion of your personal information (subject to legal retention requirements)

Objection

• Object to certain uses of your information

To exercise these rights, please contact us using the information below. We will respond to your request within 30 days.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings

• Understand how you use our website

• Improve website performance and functionality

• Deliver relevant content and advertisements

Types of Cookies We Use

• Essential cookies: Necessary for website functionality

• Analytics cookies: Help us understand user behavior (e.g., Google Analytics)

• Marketing cookies: Used to deliver relevant advertisements

• Preference cookies: Remember your settings and choices

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Third-Party Services

Google Analytics

We use Google Analytics to understand website usage. Google may collect and process data according to their privacy policy. You can opt out using the Google Analytics Opt-out Browser Add-on.

Social Media

Our website may include links to social media platforms. We are not responsible for the privacy practices of these third-party sites.

Payment Processors

We use secure third-party payment processors. Your payment information is processed according to their privacy policies and PCI-DSS standards.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

International Data Transfers

While we primarily serve clients in Alberta, your information may be stored or processed outside of Canada by our service providers. We ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website

• Updating the "Last Updated" date

• Sending email notifications for material changes (if applicable)

Your continued use of our services after changes indicates acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

MTN Tech
Email: info@moretime.pro
Phone: +1587
Address: 4608 41 ST NW
Alberta, Canada

Complaints

If you believe we have not complied with Canadian privacy laws, you may file a complaint with:

Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
Phone: 1-800-282-1376

Office of the Information and Privacy Commissioner of Alberta
Website: www.oipc.ab.ca
Phone: 1-888-878-4044

This privacy policy is designed to comply with PIPEDA and Alberta's PIPA. It is recommended to have this policy reviewed by a legal professional to ensure it meets all requirements for your specific business operations.